Where can I find the spare parts?
Please heat up the nozzle to 200 degrees and then load the filament on dispaly.Please kindly open the extruder and check......Details
How can I refresh the firmware?
Kindly check the X, Y-axis Synchronous wheel, and idler wheel whether they are broken or not.Please check the belt wheth......Details
The nozzle keeps hitting the platform when make leveling.
Please relevel the heating bed. ...Details
Why is there a noise from the power supply?
Please kindly check contact our after-sale service. http://oa.3dmingda.cn/SystemFrameWorkV3/Role/Customer.aspx...Details
The profile in SD card cannot be imported into Cura properly.
Please check the nozzle heating cable on motherboard is broken or not....Details
How to replace the filament?
Please kindly check the temperature sensor whether it is not plug very well or it is broken.If there is enviromental tem......Details